Win-Win
Friend
Choice
"I" Statements
Specifics
Alternatives
Cooperation
Equality
Care-Frontation
Compliment
Discuss
Honesty
Situation
Responsibility
Acceptance
Freedom/Love |
Win-Lose
Enemy
Control
"You" Statements
Generalizations
Ultimatums
Competition
Privilege
Confrontation
Criticize
Argue
Deception
Problem
Blame
Guilt/Shame
Suppression/Hate |
